- Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.
Contact us to learn more
If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.
Connect with us to learn more
In today’s complex business environment, maintaining a culture of integrity is critical. But empowering employees to speak up about misconduct can be challenging. That’s where IVR-Lab’s secure whistleblower hotline comes in.
We can custom build a unique phone or mobile web-based system, combined with advanced API integration, that allows you to build a robust reporting mechanism directly into your existing infrastructure. We provide the technology; you maintain control. With multi-language support, guaranteed anonymity, and SOC2 compliance, we help you foster a transparent workplace and mitigate risk.
Are you a system integrator or software vendor offering a whistleblower platform but lacking the critical communication components? Do you want to enhance your offerings with secure and user-friendly reporting channels? IVR Lab can help you build the missing pieces.
We specialize in developing secure voice, video, and messaging solutions that seamlessly integrate with existing platforms via API. Whether you need to add phone-based reporting, confidential video disclosures, or anonymous messaging capabilities, our technology empowers you to:
Maintain a comprehensive audit trail and ensure legal compliance with automated voice recording and documentation.
Capture and securely store all client interactions, providing a complete and readily available record for legal compliance, dispute resolution, and case management. Support insurance consultants and attorneys with detailed documentation during negotiations or litigation.
With multi-language support, guaranteed anonymity, and SOC2 compliance, IVR-Lab provides the peace of mind you need to create a truly ethical workplace.
Capture confidential voice reports
Enable secure video reporting for detailed and sensitive disclosures
Allow employees to report concerns through confidential messaging channels.
Manage thousands of claims simultaneously
Talk to us about your use cases
Our focus on security is unwavering, with all communications protected through robust data encryption methods. This commitment ensures that sensitive health information remains confidential and secure, in line with HIPAA standards.
We understand that many companies already have systems in place to manage whistleblower complaints. That’s why we focus on providing the critical missing piece: a secure, anonymous, and user-friendly way for employees to speak up. Our phone-based system with API integration seamlessly connects with your existing infrastructure