While the benefits of automated calling can be tremendous, it is also very critical to follow the law. There are strict guidelines as to who can make automated calls. The best place to learn about such laws is the Federal Trade Commission.

It is important to understand that while we provide the technical capability for you to make thousands of calls automatically, it is ultimately YOUR RESPONSIBILITY to understand the law and to make sure you are legally allowed to make calls to the people on your list. As a courtesy, we are providing some information on this page, but this information is subject to change and you should not rely on this; instead check out the various resources by FTC and other regulatory agencies.

Please understand that when you log-in to our web portal, you will have to agree to certain terms and Conditions every time to ensure you comply with the law. Among other things, you MAY NOT use our system for fraudulent activities. Doing so, will result in the termination of your account and reporting to the appropriate authorities. Note that you are still 100% responsible for the use of our calling platforms whether you make the calls yourself, or whether our customer services places the calls on your behalf at your direction.

In general, commercial telemarketers are not allowed to call people if their number is on the do-not-call registry, subject to certain exceptions. The Do-Not-Call registry does not prevent all unwanted calls. The Do Not Call provisions of the Telemarketing Sales Rule do not cover all telemarketing calls.  The following types of calls are generally exempt from the do-not-call-registry:

• Calls from political organizations, charities, and people conducting surveys

• Calls from companies with which you have an existing business relationship. (A company may call you for up to 18 months after you buy something, or for three months after you inquire about something or submit an application.)

• Calls from companies you’ve given permission to call you

Companies that make automated or manual calls are required to search the do-not-call registry at least once every 31 days and drop drop from their call lists the phone numbers of consumers who have registered.

Comparitech has analyzed data from the Federal Trade Commission to better understand robocalls registered around the U.S. over time. They have analyzed do-not-call trends and complaints about spam calls, including top locations, and topics. Detailed info about their excellent research can be viewed on their website.