- Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.
Connect with us to learn more
If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.
Contact us to learn more
Did you know that every 7 seconds, a worker gets injured on the job? According to the National Safety Council, the majority of injuries are preventable with appropriate safety training. Besides the pain of injury or death, there are significant losses including loss wages, productivity losses, medical expenses, and other employer costs.
Training, reinforced by knowledge testing is vital to making sure employees actually retain what they have been taught. The frequency of quizzes in on your schedule and can be administered via inbound or outbounc calling, or SMS
Many blue-collar workers may not have access to workplace computers, so it gets difficult to validate training. Further, since our quizzes can be in multiple languages, it overcomes the common language barrier
Many companies offer periodic continuing education courses or ongoing safety training to ensure the workers perform their job in a safe manner. Training can be provided via many different mediums, such as computer-based, handbooks, pamphlets and posters and videos.
Hundreds of thousands of blue-collar employees often do not have routine access to computers at work. These include those who are mobile, work on the factory floors, construction workers, steel workers, automotive plant workers, electricians, mechanics, pipe-fitters, oilfield workers among many others. How can you then ensure that the training material you provided to these workers is adequate?
How can you ensure that they were actually able to understand it? In today’s highly litigious society, it becomes imperative that employers perform some kind of verification that the safety information disseminated was actually absorbed by the workers.
Many companies require workers to take end of course quizzes. Many of these quizzes are still done on paper, or cards which can then take days or weeks to get tabulated. Thus, it becomes difficult for employers to stay on top of safety training. This is where we come in.
We can create highly customized quizzes based on your hard copy versions and make them available 24/7 via a dedicated phone hotline. Our hotlines are guaranteed to never make employees wait.
Every single call is answered by our highly scalable and hosted system 100% of the time. We can even integrate your employee IDs into our system so you can track individual employees. Reports can be sent via email, SFTP, or API at the frequency you choose. At any given time, you have full insight into who has completed the quizzes, who has not, who passed and who did not.
This allows you to take corrective actions immediately rather than waiting for all results to get tabulated days or weeks later.
These quizzes are innovative tools using phone lines to test and reinforce employees' understanding of workplace safety protocols, ensuring they are well-versed in critical safety procedures.
They provide an effective way to assess and confirm employees' knowledge of safety practices, contributing to a reduction in workplace accidents and promoting a culture of safety awareness.
Phone-based quizzes offer greater accessibility and convenience, allowing for widespread participation and immediate feedback, which is crucial for timely intervention and safety training reinforcement.
Our system prioritizes security and confidentiality. We adhere to HIPAA compliance and are SOC2 certified, ensuring all data is transmitted securely via SSL. Moreover, we utilize 256-bit AES encryption for data storage, maintaining the highest standards of data protection.