- Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.
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If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.
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IVR Lab, along with our partners and associates, explicitly disclaims any legal liability for the misuse of our Interactive Voice Response (IVR) systems. Users are solely responsible for ensuring compliance with all applicable laws, rules, and regulations regarding the use of automatic calling and texting services. We emphasize that any information provided by IVR Lab or on this website regarding legal matters is general in nature and should not be considered as legal advice.
Given that rules and regulations can change without notice, it is the user’s responsibility to remain informed and ensure adherence to current legal requirements. We strongly recommend that all users consult with legal professionals to obtain specific legal advice tailored to their particular use case. IVR Lab is dedicated to operating within legal guidelines and expects the same commitment from our users.
Please note that these regulations are subject to change and we cannot guarantee accuracy. We provide these purely as a matter of convenience. Please consult your compliance agency or attorney for more up to date information.
State | Banned | Allowed | Consent Required | Sponsor must be named | Other provisions | ||
---|---|---|---|---|---|---|---|
Alabama | - | YES | - | - | - | ||
Alaska | - | YES | - | - | - | ||
Arizona | - | YES | - | - | - | ||
Arkansas | YES | - | - | - | - | ||
California | - | YES | YES | YES | Phone company approval required; no calls from 9:00pm TO 9:00am | ||
Colorado | - | YES | - | - | - | ||
Connecticut | - | YES | - | YES | Candidate's name and voice must be in narrative | ||
Delaware | - | YES | - | - | - | ||
Florida | - | YES (except polls) | - | YES | Must appoint a registered agent; candidate or other sponsor of calls must authorize them in writing | ||
Georgia | - | YES | YES | - | Permit required | ||
Hawaii | - | YES | - | - | - | ||
Idaho | - | YES | - | YES | No calls from 9:00pm to 9:00am | ||
Illinois | - | YES | - | YES (except polls) | - | ||
Indiana | - | YES | YES | YES | No calls from 8:00pm to 9:00am | ||
Iowa | - | YES | YES | YES | A live operator must speak during a fundraising call | ||
Kansas | - | YES | - | - | - | ||
Kentucky | - | YES | For polls | - | Permit required; no polls from 9:00pm to 8:00am | ||
Louisiana | - | YES | - | YES (except polls) | Written authorization for class required. | ||
Maine | - | YES | - | YES (during stated times before election) | Registered agent required; no polls from 5:00pm to 9:00am or on weekends; extensive disclosure requirements for | push polls | |
Maryland | - | YES | For polls | - | Permit Required | ||
Massachusetts | - | YES | - | - | No calls to people on a no-call list kept by each telephone company | ||
Michigan | - | YES | - | - | - | ||
Minnesota | - | YES | YES | YES | No calls from 9:00pm to 9:00am | ||
Mississippi | - | YES | YES | YES | Phone company approval required; no calls from 9:00pm to 9:00am | ||
Missouri | - | YES | - | - | - | ||
Montana | - | YES | YES | - | - | ||
Nebraska | - | YES | - | YES | Permit required; no calls from 9:00pm to 9:00am | ||
Nevada | - | YES | - | For persuasive polls | - | ||
New Hampshire | - | YES | - | For fundraising calls and polls | No calls to persons on federal do-not-call list; permit is required for fundraising calls and calls | ||
New Jersey | - | YES | YES | - | - | ||
New Mexico | - | YES | - | If the call is among at least 500 during an election cycle | - | ||
New York | - | YES | - | YES | - | ||
North Dakota | - | YES | - | YES | Random or sequential dialing equipment must exclude persons on state do-not-call list (which includes persons on the federal list); no calls from 9:00pm to 8:00am | ||
Ohio | - | YES | - | - | - | ||
Oklahoma | - | YES | - | - | - | ||
Oregon | - | YES | - | - | Random or sequential dialing equipment must exclude persons on the federal do-not-call list; no calls from 9:00pm to 9:00am | ||
Pennsylvania | - | YES | - | - | - | ||
Rhode Island | - | YES | - | - | - | ||
South Carolina | - | YES | - | - | A live operator must assist in the call | ||
South Dakota | - | YES | - | - | - | ||
Tennessee | - | YES | For polls | - | Permit required; no polls from 9:00pm to 8:00am | ||
Texas | - | YES | - | - | - | ||
Utah | - | YES | For fundraising calls | For fundraising calls | No fundraising calls (1) to people who have not previously agreed to take calls and have no business relationship with caller; (2) to persons on federal do-not-call list; or (3) between 9:00pm and 8:00am, on a Sunday, or on a legal holiday | ||
Vermont | - | YES | - | - | - | ||
Virginia | - | YES | - | YES | - | ||
Washington | - | YES | - | - | - | ||
West Virginia | - | YES | - | - | - | ||
Wisconsin | - | YES | - | - | - | ||
Wyoming | YES | - | - | - | - | ||